Vantage Embroidery Software Support Membership Program

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Did you know Viking & Pfaff software tutorials already exist? 

There are over 100 videos, handouts and software learning exercises already available through the Viking & Pfaff Vantage Software Support Membership Program.

We get asked daily if will be making software tutorials on the Viking and Pfaff embroidery software. Since the Vantage program exists, has wonderful lessons and over 100 video tutorials, the answer is no. They have done all the work and they keep adding content monthly!

What is Vantage Software Support?

Join the VANTAGE™ Embroidery Software Support membership program to get the most out of your embroidery software investment. Vantage members learn new creative techniques, get special project instructions, access to video tutorials, refresh their skills and learn new ones at their own pace. Plus, they get fast, friendly support from our experts when they need it. There’s always something new to learn, and VANTAGE™ Embroidery Software Support is here to help!

Which Software Levels Does Vantage Support?

VANTAGE™ Embroidery Software Support is a great addition to these software packages:

  • PREMIER+™ 2 Embroidery System for Windows
  • PREMIER+™ 2 Embroidery System for Mac
  • PREMIER+™ Embroidery System for Windows
  • TruE™ 3 Software for Mac

What is Included in a Vantage Software Membership?

What you will love about VANTAGE™ Embroidery Software Support

  • Fast, friendly support from knowledgeable team members.
  • Monthly projects created just for our members. Each project designed to teach you new skills.
  • Access to over 100 videos in the Step by Step Video Library with new videos added each month.
  • Advanced Support which includes allowing our support team to remotely connect to your computer to troubleshoot over the internet.
  • Exclusive monthly newsletters and email updates featuring helpful tips, hints, system information and more.
  • Exclusive online education events.

How Much Does Vantage Cost?

  • 1-Year New Membership: $149
  • 2-Year New Membership: $269
  • 1-Year Renewal: $139
  • 2-Year Renewal: $239

How to Enroll in the Vantage Software Support Membership Program?

Your local Pfaff or Viking retailer can enroll you in the Vantage Software Support program. If your dealer does not know how to do this, you can call Heirloom Creations and enroll over the phone. Call us, Heirloom Creations, at 605-332-4435 CST.

All you need to have to enroll is an e-mail address and credit card. 

Is there a Reduced Renewal Discount?

Yes. The renewal price for either one or two years is less than the original membership price. For an additional savings, select to enroll in the 2-year membership option. 

VANTAGE™ Embroidery Software Support Dedicated Hours:  

  • Monday-Friday: 8.30 am – 8 pm Central
  • Saturday: 10 am – 2 pm Central
  • Except Holidays

Meet One of the Vantage Team Members

Recently we met, Phil Carlton, one of the Vantage Team Members. Phil took us behind the scenes to see all the embroidery software content that is produced on a monthly basis for all enrolled Vantage Software members. WOW! We were amazed! This team puts their heart and soul into every lesson, every video and then backs it all up by being there when the phone rings with questions. By far, this exceeds what any software user would need to master their current level of embroidery software.

Terms and Conditions:

VANTAGE™ membership benefits are available to paid and activated members only and membership is not transferable. Membership is not valid until VANTAGE™ member receives membership number. Terms and conditions may be changed at any time without notification. Currently, the VANTAGE™ Program is only available in the United States, Canada and Australia.

If you own Husqvarna Viking or Pfaff software, consider upping your game this year and mastering the software you own.

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  2. Marge Hoecker says:

    I just bought embroidery machine and Premier+2 software and am lost in the software instructions. Does the Vantage program have the very basic instructions for getting started with this software? I am overwhelmed with the user’s guide and am looking for the real basic information before I can attempt more advanced projects.

    1. Sara says:

      Hi Marge,

      Yes, the Vantage Embroidery Software membership has amazing tutorials to help you learn the software one step at the time. This service also includes unlimited phone support so if you get stuck, just pick up the phone and call!

      If you are looking to help master your new embroidery machine, please check out our “Embroidery Essentials Online Course”.

      And to help you master your new sewing machine, our brand new “Stitching Cosmos Online Course” can help you learn how to use all those great decorative stitches and presser feet. The Pfaff Stitching Cosmos is available now and the Husqvarna Viking Stitching Cosmos is releasing soon.

  3. Donna Engeman says:

    I called your shop yesterday, 26 July, totally thinking I was calling Vantage support. 😀 You took the time to assist me anyway. Many thanks!
    I so appreciate your awesome customer service!

    1. Sara says:

      You are welcome!

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